Privacy Policy
This is a courtesy translation. In case of discrepancy, the Spanish version prevails.
1. Data controller
In compliance with Andorran personal data protection legislation, the details of the data controller are as follows:
Controller: Advantys Ai, SL
NRT: [Pending assignment]
Registered office: Av. Nacions Unides, 35 — Despatx D6, Planta Primera, Porta Sisena, Edifici Torre Zenit, AD500 Andorra la Vella, Principat d'Andorra
Email: contacto@advantys.ai
Phone: +34 678 653 781
2. Data we collect and purposes
We only collect the personal data needed to provide our services and handle your requests. The processing activities carried out are detailed below:
| Purpose | Data processed | Legal basis | Retention period |
|---|---|---|---|
| Handling contact and meeting requests | Name, email, phone, message | Legitimate interest / consent | 1 year from the last contact |
| Client management and provision of services | Name, tax details, email, phone | Performance of a contract | Term of the contract + 5 years |
| Sending commercial communications (newsletter) | Name, email | Express consent | Until consent is withdrawn |
| Compliance with tax and legal obligations | Billing data | Legal obligation | As required by applicable Andorran tax legislation |
| Web analytics and site improvement | Browsing data (cookies) | Consent | See Cookie Policy |
3. Legal basis for processing
Data is processed on the following legal bases:
- Consent of the data subject: for sending commercial communications and for the use of non-essential cookies.
- Performance of a contract: for the provision of the contracted services.
- Legitimate interest: for handling information requests and for the commercial follow-up of potential clients.
- Legal obligation: for compliance with tax, accounting and legal obligations.
4. Recipients of the data
We do not disclose your data to third parties except where required by law or where necessary to provide the service. We may share data with the following data processors, with appropriate safeguards:
- GoHighLevel (GHL): customer management and marketing automation platform, with servers in the United States.
- Google LLC: web analytics services (Google Analytics) and productivity tools.
- Meta Platforms: management of advertising campaigns on Facebook and Instagram.
- Email marketing providers used to send communications.
- Tax and legal advisers bound by a duty of confidentiality.
In the event of international transfers of data outside the Principat d'Andorra, the safeguards required by current Andorran legislation will apply.
5. Rights of data subjects
You may exercise the following rights over your personal data at any time:
- Access: find out what data we process about you.
- Rectification: correct inaccurate or incomplete data.
- Erasure: request the deletion of your data when it is no longer needed.
- Objection: object to the processing of your data in certain circumstances.
- Restriction: request that we restrict the processing of your data.
- Portability: receive your data in a structured, commonly used format.
- Withdrawal of consent: at any time, without affecting the lawfulness of processing carried out beforehand.
To exercise these rights, send an email to contacto@advantys.ai stating the right you wish to exercise and attaching a copy of your identity document. We will respond to your request within the maximum period established by law.
If you consider that the processing of your data breaches the regulations, you may lodge a complaint with the Agència Andorrana de Protecció de Dades (APDA) (Andorran Data Protection Agency): www.apda.ad
6. Commercial communications
If you have given us your email through the contact form or have contracted our services, we may send you commercial communications related to our services, in accordance with the applicable rules on electronic commercial communications.
You can unsubscribe at any time by clicking the unsubscribe link included in any communication, or by sending an email to contacto@advantys.ai with the subject line "Baja comunicaciones" (Unsubscribe).
7. Security measures
We apply appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or destruction, in accordance with the applicable data protection rules. Among other measures, we use SSL/TLS encryption for communications and restricted access to the data.
8. Minors
Our services are not aimed at minors. We do not knowingly collect data from minors. If you become aware that a minor has given us data without the corresponding consent, please contact us so that we can delete it.
9. Changes to this policy
We may update this Privacy Policy periodically to reflect changes in regulations or in our services. We will notify you of significant changes through the Website or by email. The date of the last update will always be visible at the top of this document.